Restaurant Guest Surveys Myzaxbysvisit Guest Satisfaction Survey

If you are reading this article, then you have most likely gotten a survey invitation from Zaxby’s. Completing this survey at will give you the chance to share your opinion with Zaxby’s and win many different prizes. In this article, we will tell you all about the steps of the Zaxby’s customer satisfaction survey and help you find out more about registering for the survey prizes.


Because the survey prize will be sweepstakes entries, anyone who takes the survey will need to meet these requirements:

  • Be a legal resident of the United States, Washington D.C., Puerto Rico, Canada, United Kingdom, Ireland, Germany, Denmark, Honduras, or Korea.
  • Be at least 18 years of age, or be 20 years of age if you are from Korea.
  • Do not be an employee or the parent, child, sibling, spouse, or housemate of any employee at Zaxby’s or any affiliates.
  • Possess a receipt that contains a survey invitation.


Zaxby’s rewards people who fill out the online Zaxby’s feedback form with sweepstakes entries. After taking the survey, you can register for a chance to win a few different prizes. Each survey taker will be given ten entries into the daily sweepstakes for the day you took the survey. If one of your ten sweepstakes entries is selected, you will win $1,000. Zaxby’s also lets you register for a weekly survey where three winners are selected from the pool of all people who took the survey that week. Each of these three winners receives $500.


  1. Go to to begin the survey.
  2. Use the clock widget to enter in the time of your Zaxby’s visit. This information can be found on your receipt.
  3. Type the amount spent at your visit into box #2.zaxbys customer survey
  4. Enter the survey entry code found on your receipt into box #3.
  5. Click the red “Enter” button.
  6. Answer all the questions about how satisfied you were with your recent trip to Zaxby’s. You will be asked about employee friendliness, speed of service, restaurant cleanliness, taste of food, and other aspects of Zaxby’s customer satisfaction.
  7. Submit the survey after providing answers to all survey questions.
  8. Provide Zaxby’s with your contact information if you would like to register for the sweepstakes and be contacted if you win.


You will be notified within ten days of winning if you win one of the sweepstakes prizes at If you encounter other issues while taking the survey, you can get assistance from Zaxby’s. They can answer quick questions from their Facebook and Twitter, or you can use one of the following methods to contact their customer service department:

Zaxby’s Contact Form:

Guest Service Phone Number: 866-8-ZAXBYS (866.892.9297)

Survey Management Group’s Email Address:

Have you taken the Zaxby’s customer satisfaction survey yet? Comment below and share your tips with others!

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