Privacy Policy | SurveyAssistants

Privacy Policy

The current document represents the privacy policy that SurveyAssistants.com (henceforth referred to as “the site”, “the website”, “we”, “our” or “us”) has adopted in relation to your use of the site. It will describe the policies, procedures and regulations in relation to the way that we collect, use, and disclose your information on the website as well as the services, features and applications offered by us.

The purpose of this privacy policy

This document will thoroughly discuss the manner in which your personally identifiable information and your non-personally identifiable information (collectively referred to as “data” or “information”) is collected, used, shared and disclosed. It will also address how we choose to disclose any of this information to our business partners or marketing associates.

Please note that the present document will only apply to the website, the services, features and applications that SurveyAssistants offers. Any third-party policies are not under control and as such, we are not responsible for the manner in which such third parties (which you choose to access through the services) handle your data. We encourage you to carefully consult their Terms of Service and Privacy Policy documents before accessing any of these third party websites or services.

Table of Contents:

  1. What information do we collect?
  2. How is that information used, stored and disclosed?
  3. Data security
  4. Use of cookies and other tracking software
  5. Additional information
  6. Important notice about children and their privacy

WHAT INFORMATION DO WE COLLECT?

There are two main types of information that we collect from our users. The first type is called “personally identifiable information” and represents data that can be used to personally identify you. It includes information such as (but not limited to) name, surname, email address, date of birth, gender, mailing address, postal code, etc. The second type is called “non-personally identifiable information” and refers to that information which is automatically collected by our servers when you access the services. We will discuss both data types in detail.

Personally identifiable information

Personally identifiable information is collected only when you send our team an email and when you leave a comment on an article. The information we request is your name and email address.

We request this information solely to reply to your messages. If you don’t want to use your real name,  you can provide a pseudonym instead.

You can send us a message at contact@surveyassistants.com if you would like us to remove your personally identifiable information from our database. We will remove it in maximum 30 days after we have received your message.

Non-Personally Identifiable Information

Aside from the personal information you willingly provide, there is also non-personally identifiable information that is automatically received and recorded by our servers. This information includes, but is not limited to: the type of device that you are using to access the services, manufacturer details, web browser type, ISP information and details, IP information, IP address, cookie information, and many others.

We also collect certain information pertaining to your online activities before and after visiting our site, such as the means in which you interact with third-party websites, how and if you click on advertisements and what type of advertisements peak your interest, as well as the manner in which you engage with other online services and features. At present, there is still no consensus regarding the treatment of browser-based DNT (do not track) mechanisms. As such, SurveyAssistants does not currently respond to DNT signals.

HOW IS THAT INFORMATON USED, STORED AND DISCLOSED?

In our continuous attempt of improving our services, we collect data and information from you. This data allows us not only to enhance the features of our website, but also personalize, improve it and operate it on a day-to-day basis. Moreover, certain portions of our services operate in relation to the data that we request, collect, or share.

We use your non-personally identifiable information for a number of purposes, from fighting spam, spy-ware and malware software, to improving your experience of the services, providing you with tailored content and advertisements that appeal to your personal likes, to facilitate your interaction with the services, to personalize and improve your experience of the website and of the services.

In addition to this information, our servers also collect information regarding the total number of visitors to our site as well as to the mobile applications. This information is corroborated with other data in aggregate form, allowing us to better monitor, track and analyse the performance of our website and whether it represents a valuable resource for our readers. As a statistical analysis, we may employ the assistance of marketing and business partners who help us individualize, analyse and improve our services.

Since the website provides information that is publicly offered to internet users and third parties, some of your activity may be public by default. This public activity includes (but without limitation) user generated content that you have shared in our discussion threads or comments sections, content that you have chosen to share publicly through the services.

Automatically collected (non-personally identifiable) information may be shared with third-party service providers or entities we conduct or business with for the purpose of improving our services. Also, please note that when you choose to register or connect to the website or the services via your social media platform credentials, the information automatically collected may also be shared via third party collaborators and services.

Your account information (such as your username) may be displayed in order to facilitate your interaction with the services and with other users of the services.

For the proper workings of the website and the services, we employ third-party service providers to perform specific tasks on our behalf. These service providers may, at times, be privy to the information collected by us, however, even if we need to share your personal or non-personal data with these service providers so that they may complete the tasks in question, they are bound to maintain the secrecy of this information. Furthermore, these service providers may only use the aforementioned data in accordance to what is necessary to assist us.

In the ever-changing business environment that we conduct our affairs in, there may come a time when we choose or are forced to buy or sell assets. In such a situation, personal and non-personal collected information is also considered a business asset and will therefore be transferred alongside other business assets to the acquiring entity. This is also applicable in the case of bankruptcy, when one or more of our assets is transferred to a third party. By continuing to use our services, you acknowledge that such asset transfers may occur, and while we strive to ensure that the acquiring entity respects the policies stated herein, we cannot guarantee that they will do so.

There are also exceptional situations that warrant the disclosure of data, as follows:

  • Forte protection of the website, the services or for the protection of others
  • To be compliant with any applicable law, legal process, law enforcement agency request, regulation
  • To honour a subpoena or any legal document mandating that the information be disclosed
  • To enforce the rules and regulations as they are presented in our Terms of Service
  • To investigate any actual or alleged violations of our Terms of Service
  • To protect the rights of SurveyAssistants, the public, our users as well as to protect our property and safety rights.

DATA STORAGE AND SECURITY

Where your personally identifiable information is concerned, your information is protected by your password. Please note that you are responsible for the activity and the safeguarding of this information. As such, please do not share your password with anyone and limit the access to your computer and to your sensitive data.

We have employed a variety of measures to ensure the security and privacy of your information. However, we cannot guarantee that your information is completely secure against unauthorized access, use or disclosure, hardware malfunctions, software failure, maleficent attempts of access or security compromises of any kind.

USE OF COOKIES AND OTHER TRACKING SOFTWARE

Just like other service providers and websites, we also employ cookies. Cookies are nothing more than tiny text files which are safeguarded on your computer when you access a specific web page.

While a cookie does not run software code, it is employed to improve the user-friendliness of certain webpages by storing and remembering settings, preferences, input choices, etc. Generally, cookies are used anonymously to conduct site usage tracking, to measure sessions, to improve the website performance and to administer advertisements and services. There are different types of cookies, each with their particularities: registration cookies, for instance, contain information about logins, comments, sessions, settings, etc. Third party cookies allow other services to integrate with the website (for instance social platform account credentials), while third party advertising cookies allow us to track and deliver advertisements that are relevant to your interests.

Cookies can be disabled from your browser’s settings tab at any time.

ADDITIONAL INFORMATION

Our services may contain content or links produced by, contributed by or leading to third-party websites. While these services are presented to you on our website, they do don reflect our views and as such, SurveyAssistants is not responsible for the privacy policies that these third party websites employ. Please make sure to always consult the privacy policies of the websites you are accessing to be well informed.

This Privacy Policy may be subject to changes from time to time. In the event of such a change, we may choose to modify, delete or add certain portions. As such, it’s recommendable that you return to this document regularly to make sure that you are kept up-to-date with any modification.

Once the document has been revised, any and all modifications or additions will be enforceable, and your continued use of the services will represent your acknowledgement and agreement to adhere to the modifications.

We recommend consulting our Terms of Use page for more information about the SurveyAssistants website.

IMPORTANT NOTICE ABOUT CHILDREN AND THEIR PRIVACY

SurveyAssistants is designed to cater to adult readers and as such, we do not knowingly collect, use or disclose the data of children. By accessing our services, you warrant and represent that you are at least 13 years old. Please do not use our services if you are younger than 13. If you are the parent or the legal guardian of a child and you suspect that he or she has disclosed information, please notify us via our contact form or our email address.

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