Retail Company Surveys American Furniture Warehouse Survey

In our guide to the American Furniture Warehouse customer satisfaction survey, you can find out everything you need to know about the company’s online survey. We will let you know what the requirements and prizes for the survey are, and we will also walk you through each individual step on the online feedback form. Keep reading for more survey details.

american furniture warehouse survey logo


The requirements for the American Furniture Warehouse survey vary depending on which promotional deal is being offered. Customers generally need to meet the following criteria:

  • Be in possession of an AFW receipt that contains a survey invitation and an order number.
  • Do not be an employee or an employee family member at AFW or any of its affiliates.
  • Be over the age of 18 if the survey is one that includes a sweepstakes program.
  • Be a legal resident of the United States or Washington D.C. if participating in a sweepstakes draw.


The prizes for the American Furniture Warehouse feedback form will vary depending on the time of year. Sometimes, the company just provides a basic survey that only lets you share your opinion with them. The web page will occasionally be updated to also include a fun sweepstakes program. If you take the survey during the sweepstakes program, you could be eligible to win gift cards or American Furniture Warehouse products with a value of up to $2,500. You can find out more about whatever prize is currently being offered by American Furniture Warehouse by reading the survey webpage.


1. Open a web browser and type into the address bar. This will take you to the American Furniture Warehouse survey website.
2. Type in the order number that can be found on your paper receipt or online invoice.

american furniture warehouse survey receipt code
3. Rank friendliness of store staff on a scale of 1 to 5, with five being the most and 1 being the least.
4. Rate your satisfaction with various aspects of the visit, such as store cleanliness, organization, salesperson knowledgeability, and product selection choices.

american furniture warehouse survey
5. Say whether or not you would recommend American Furniture Warehouse to someone else.
6. Rank your overall satisfaction with your trip to American Furniture Warehouse.
7. Use the blank text box to leave any additional comments about things not specifically mentioned in the survey.
8. Click the blue button that says “Done” to submit the survey.

american furniture warehouse survey


If you encounter any problems while you are filling out the American Furniture Warehouse customer satisfaction survey, you can contact the company through these convenient methods for more help.

American Furniture Warehouse Contact Form:
American Furniture Warehouse Email Address:
American Furniture Warehouse Phone Number: 1-888-615-9415
Survey Monkey Contact Form
Share details about your experience by leaving a message on the American Furniture Warehouse Facebook and Twitter. You can also comment below to provide other survey takers with even more tips!

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