Retail Company Surveys Big Lots Survey

Welcome to the Big Lots customer satisfaction survey guide. This guide will let you know everything you need to fill out the Big Lots survey, which will cover the info you need to enter in as well as what rewards you might win if you fill it out. We’ll go step-by-step to describe the process of completing the survey and provide you with supplemental contact info.


In order to be eligible to win a prize for your participation in the survey, you will need to be eligible. The eligibility requirements are as follows:

  • You must be a legal resident of the 50 US states or the District of Columbia.
  • You must be 18 years or older.
  • You cannot be an employee of Big Lots or any of its affiliates, agencies or subsidiaries, nor can you be the family member of an employee or living in the same household as one.

All state and local regulations apply.


During each quarter of the year period, Big Lots will do a drawing among all participants who filled out the survey and provided their name and address. The winner of the drawing will receive a $300 gift card to Big Lots.

The gift card is redeemable at any Big Lots store for Big Lots products, but cannot be substituted for cash. Four gift cards are awarded over the course of the year, totaling $1,200 in prize money each year.


  1. Go to the Big Lots Customer Satisfaction Survey website,
  2. You will be prompted to select either English or Spanish.
  3. If you have your receipt, you will be asked to enter the following information:
    • Register #
    • Transaction #
    • Store #
    • Amount of Purchase
    • Time of Visit
    • Date of Visit
  4. Answer a series of questions about your Big Lots store experience.
  5. These questions will cover things such as how you were treated by staff, whether you had any problems, how clean the store and its bathrooms are, and how the checkout process went.
  6. In order to be eligible for the gift card, you’ll need to enter your name and personal information.
  7. If you’re interested in receiving Big Lots coupons, promotions and invites to further surveys, you can leave your email address.


If you encounter any difficulties or wish to contact Big Lots, you’re able to do so via telephone or mail. You can also click a ‘contact us’ link at the bottom of the survey form, which takes you to a form into which you can leave a message or ask a question.

Big Lots Phone Number: 1-866-BIG-LOTS (244-5687)

Big Lots Mailing Address:

300 Phillipi Road

Columbus, OH


Big Lots is also active on Facebook, Twitter and other social media channels. If you want to reach out to them or leave a comment on any of those platforms, please do so.

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