Truly enjoyed your most recent experience at Long John Silver’s? Had a delicious meal or were really impressed with the customer service? Review this Long John Silver’s Survey Guide to see how to submit your feedback about your visit, whether you have positive notes or constructive criticism to share. The feedback is useful for the restaurant chain to grow, and you can get some exciting perks for your customer satisfaction review and time.
Long John Silver’s Survey Participation Requirements
There are a few prerequisites to participate in the Long John Silver’s survey. These requirements include:
- The participant should be a legal United States resident.
- The participant must be over the age of 18 years old.
- To submit the survey, you can not be an employee, officer, or immediate family member of Long John Silver’s or their affiliate companies.
Long John Silver’s Survey Prizes and Benefits
Upon completion of the survey, you will receive a coupon good for money off your order at your next Long John Silver’s visit. The specific offer is printed on your store receipt you used to complete the survey. All participants will also be automatically entered into a sweepstakes and one person could also win $500.
Long John Silver’s Survey Completion Steps
To complete the survey, visit the Long John Silver’s Experience website.
- Enter your local Long John Silver’s store number and ticket number, which can be found on the top of your receipt.
- Fill out various details about your visit, including whether it was a dine-in, carry out, or drive thru visit. Also, add in details about the day of the week you visited, and the time of day.
- Next, fill out feedback about your visit including thoughts on the food, its freshness, and how it was prepared. Do you think your meal was priced correctly? Also add feedback about the timeliness of your order, the value of the meal you received, the atmosphere of the store, and the service you received. How friendly was the staff? Did they help you promptly and efficiently?
- Finally, submit personal contact information such as your name, address, and telephone number to be entered into the sweepstakes and applicable for the grand prize.
- You can also submit your email address to receive coupons, hear about special upcoming promotions, and learn about other research opportunities.
Long John Silver’s Survey Useful Information
Have other questions regarding your experience or additional feedback to provide? You can submit your comments or inquiry online on the Long John Silver’s website or find the phone number of a location near you.
You can also contact the corporate office’s customer support at 502-327-1200 or 502-515-6100.
Or, you can reach them by mail at:
9500 Williamsburg Plaza
Louisville, Kentucky 40222
You can also reach out to Long John Silver’s on their various social media channels. Their social media pages include:
Make sure to like or follow them as well and let others know about your visit!