Clothing Store Surveys Payless Customer Satisfaction Survey

Our Payless survey guide will tell you everything you need to know about the Payless shoe store survey. This online feedback form for Payless lets you share your opinion with the company, and everyone who takes the survey receives a discount on their next purchase. In this article, we will help you to learn more about the survey’s rewards and eligibility requirements. Keep reading to get the step by step instructions for the Payless customer satisfaction survey at

payless survey logo


Almost anyone can take the Payless feedback survey, but you will need to meet a few requirements:

  • Have a receipt from a recent Payless visit that contains a survey access code which is no older than 14 days.
  • Be able to read and write either English or Spanish.
  • Have access to a computer or phone with internet capabilities for the duration of the survey.
  • Be willing to share your contact information if you want to be emailed Payless deals.


When you take the survey, you will be rewarded with a validation code. You can copy this code onto your Payless receipt and turn it in to receive a discount. The exact amount of the discount varies depending on your location. It is generally $2- $5 off a purchase. You may be required to spend at least $9.99 before taxes in order to use your Payless survey coupon. You will also be given the chance to join the Payless mailing list. If you take this offer, you will be emailed more discounts and company news in the future.


1. Enter into the address bar of your web browser.
2. Click the “haga clic aqui” link to take the survey in Spanish if you wish to continue in Spanish.

payless survey receipt validation
3. Type the 14 digit survey access code found on your receipt into the blank boxes.
4. Click the blue “Start” button.
5. Provide details about when you went to Payless and what occurred during your visit. Click the blue “Next” button.
6. Rank your satisfaction with all the aspects of your visit, including shoe value, service quality, and shoe style availability. To go to each new page of questions, click the next button.
7. Select the blue “Next” button one last time to turn in the survey.
8. Write the coupon number down on your receipt.
9. Click the “Stay Connected” option and enter your email address if you would like to sign up for the Payless mailing list.


If you run into any problems while trying to take the survey and collect your reward, you can speak to a member of the Payless customer service team. Send them a message over Facebook and Twitter, or use one of these other convenient contact methods.

Email Address:
Phone Number: 1-877-474-6379

Comment below to let us know what you think about the Payless customer satisfaction survey!

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