The Jack in the Box survey is an online client satisfaction questionnaire which customers of the popular fast food chain can answer in order to improve the quality of the Jack in the Box services and experience. Jack in the Box is one of the most prolific restaurant chains in the United States, with more than 2,300 Quick Serve locations opened in 21 states. The popular burger chain was founded back in 1951 by Robert O. Peterson and has gained popularity thanks to its successful lines of good quality burgers such as the Double Jack Cheeseburger and the Classic Buttery Jack. The fast food restaurant now offers a wide variety of products including sandwiches, tacos, salads, shakes, desserts, drinks and a breakfast menu.
The Jack in the Box customer satisfaction survey at www.jacklistens.com is intended for Jack in the Box customers that can offer the fast food giant valuable feedback regarding their experience with the company. If you are interested in completing the Jack in the Box client feedback survey and helping the company improve its services and customer care, this guide offers a step-by-step walkthrough detailing the survey completion process.
Jack in the Box Survey Completion Guide: Participation Prerequisites
In order to be able to complete the Jack in the Box client appreciation survey you will need to make sure you have a few things. Firstly, you will need a receipt from the fast food restaurant that you recently visited. The receipt must be used within 3 days of the purchase, otherwise it will not be valid. You will also need an internet connection in order to access the survey website and a tablet, smartphone, laptop or desktop computer. You must have an email address in order to register on the website and a pen or a pencil nearby, as you will need to write down a redemption code at the end of the survey. If you do not have a receipt from a recent purchase but you wish to complete the Jack in the Box client experience survey, you can go to a nearby Jack in the Box restaurant and keep the new receipt from your order. Check for the jackinthebox hours of operation that apply to the restaurant near you: the best thing to do is to complete the survey after you’ve visited the fast food location.
Jack in the Box Survey Step-by-Step Walkthrough
In order to complete the Jack in the Box guest experience survey you will have to follow the steps below. Please take into account that it takes about 15 minutes to complete the survey so make sure you have the time to answer all the questions. Also, try to use a reliable internet connection so that you do not risk being disconnected from the website while completing the questionnaire, because you risk having to start all over again. Here is what you will need to do:
- Go to the jacklistens.com survey page.
- Choose the language you would prefer to answer the Jack in the Box survey questions in: English or Spanish.
- Enter the 14 digit code located in the middle of your receipt into the empty field and press the right arrow button on the lower right side of the page. If your receipt is older than 3 days the code will no longer be valid, so make sure you use it while your latest restaurant visit is still recent. Your memories of the Jack in the Box guest experience will be even fresher this way, too.
- You will need to select the location of the restaurant that you went to and press “Yes”.
- You will be asked to enter the date and time of your purchase: you can find this information on your receipt as well. Then you will need to select the type of service that you used: Dine In, Carry Out, Drive Through, and so on.
- You can now start to answer the jack in the box customer experience survey questions.
- After rating the service and answering the questions you will receive a redemption code that you will need to write down on your receipt.
Jack in the Box Survey Prizes and Rewards
If you take the receipt and the redemption code back to a Jack in the Box restaurant within seven days of having completed the survey, you will receive two free tacos with your next order. By completing the Jack in the Box survey you can help the restaurant improve customer care and experience, as well as receive a reward with your next meal. To Jack in the Box fans and regular customers or even to occasional guests, this is quite a tempting offer.
Tips and Recommendations when Completing the Jack in the Box Survey
Please keep in mind that the code you were given after completing the Jack in the Box survey is only valid for 7 days so you should use it within that time frame. It is also important to note that it takes about 15 minutes to complete the survey, so make sure you have the time to go through all of the questions. If you stop the survey process during its completion, you answered to the questions you went through so far will not be saved and you will lose the information you previously enter, so you will have to start all over again. To avoid this situation, it’s best if you can complete the survey for Jack in the Box in one sitting.
Jack in the Box Survey Useful Information
If you need more information about the Jack in the Box survey or about other Jack in the Box products and services you can contact the restaurant’s representatives at http://www.jackinthebox.com/contact or call the Jack in the Box customer service number (858) 522-4716 if you want to speak to someone directly. The ratings and reviews given by Jack in the Box clients to their customer service department are quite high, so you can expect a friendly voice to help you reach your conclusions swiftly and professionally.