Numerous stores are seeking to draw in more customers by improving their services, the skills and attitude of their staff and the quality of their products. One such store is PetSmart, which has created a survey for their visitors. The following PetSmart survey completion guide contains information on prerequisites, rewards, tips, recommendations, the company and each step of the PetSmart feedback survey.
If you enjoy shopping at PetSmart for your pet or if you just dropped by once and would like to share your feedback, all you need to do is head over to the www.petsmartfeedback.com (not to be confused with www.petsmartsurvey.com) and answer several questions, rate some products and services and write your own comments. However, you will first need a receipt from a purchase you made at one of the PetSmart stores with a PIN number in order to access the PetSmart feedback survey. PetSmart will reward you for your time and effort by giving you a coupon code to use in their stores, either for free items or discounts.
PetSmart Survey Completion Guide: Participation Prerequisites
Let us start the PetSmart survey completion guide by listing what you need before starting the survey. First of all, you have to visit one of the PetSmart stores and make a purchase. You will receive a receipt with an invitation printed on its front which includes a sixteen digit PIN number essential for gaining access to the PetSmart feedback survey. You also have to ensure that you have a working PC or laptop equipped with a stable and secure Internet connection (Wi-Fi or cable). You wouldn’t want to encounter any errors.
PetSmart Survey Step-by-Step Walkthrough
The PetSmart survey completion guide continues with a walkthrough of the process itself. First of all, you have to open your preferred browser, be it Google Chrome, Mozilla Firefox, Internet Explorer or Safari. Next, enter the URL of the PetSmart survey (www.petsmartfeedback.com) in the bar at the top of the screen and press Enter. You will thus arrive at the PetSmart feedback survey website. You can change the language to Spanish by clicking one of the links at the bottom left corner of the screen. Next, you must follow these steps:
1. Type in the sixteen digit PIN number found on your survey invitation.
2. Select the website printed on your invitation in order to ensure you reach the correct survey.
3. Click on Start.
4. Answer the questions about your experience at PetSmart and rank their products and services accordingly. Questions refer to staff friendliness, cleanliness, efficiency, speed and others. Click on Next after each response.
5. Enter your name and your email address.
6. Click on Finish.
www.petsmartfeedback.com Prizes and Rewards
The next part of the PetSmart survey completion guide is about rewards. The prize offered by PetSmart consists of a code that can be redeemed in exchange for discounts or free products. You will receive the validation code on your email. Next you must write it down on your old receipt and show it next time you visit a PetSmart store in order to receive free items or a discount, depending on the store and the time period.
Tips and Recommendations when Completing the www.petsmartfeedback.com Survey
Our PetSmart survey completion guide also includes several recommendations and tips. Keep in mind that you have to answer every question from the survey in order to receive your reward. You should answer honestly, as everyone gets a code regardless of their answers. The purpose of the survey is to improve their performance and products, so do not avoid mentioning any bad aspects.
The whole PetSmart feedback survey should take about ten minutes of your time. However, if you are using a smartphone or a tablet, it may take you more time since the website is not optimized for other electronic devices. If you do not know any PetSmart stores in your area, you can search for the nearest one by using the store locator on the official website of the company: http://stores.petsmart.com/?_ga=1.192600099.82958453.1452178250.
PetSmart Survey Useful Information
Our PetSmart survey completion guide ends with some information on the company itself. PetSmart is a retail chain in the United States, Puerto Rico and Canada, focused on pet products. The company was founded in 1986 by Jim and Janice Dougherty in Phoenix, Arizona. It was originally known as PetFood Warehouse, and later on changed its name to PetSmart. At the moment, the company operates more than 1,352 stores and has over 53,000 employees. Petsmart’s products include pet food, toys and supplies.
The company owns whole brands such as Grreat Choice, Authority, Simply Nourish, Top Paw, Toy Shoppe and Whisker City which contain food for both cats and dogs. Customers can also buy fish tanks, aquarium accessories and decorations from Top Fin and bird cages and food from All Living Things. Certain stores also have a section dedicated to horses that includes saddles, bridles, halters and feed. However, the company also provides various services, such as dog training, grooming, hotel facilities for cats and dogs named PetsHotel and also daycare.
Furthermore, the stores sell a large variety of small pets: guinea pigs, gerbils, hamsters, mice, chinchillas, reptiles, fish, amphibians and birds. Last but not least, PetSmart Charities has been helping stray pets find homes. The company puts them up for adoption after rescue groups find them wandering about. Each guardian who adopts a pet also receives a book with information about their new companion. Additionally, the non profit organization is well known for a program named Rescue Waggin’, which transports adoptable dogs in trucks from overpopulated areas to regions where there is a higher demand. Since 2004, this program has saved over 80,000 pets.
You can contact PetSmart online here: www.petsmart.com/contact or by calling them at 888-839-9638.
Useful links:
PetSmart survey webpage: www.petsmartfeedback.com
PetSmart survey privacy policy: www.petsmartfeedback.com/DContent.aspx?Page=Privacy&c=163408
PetSmart official website: www.petsmart.com
PetSmart hep desk: www.petsmart.com/helpdesk
PetSmart store locator: http://stores.petsmart.com/?_ga=1.192600099.82958453.1452178250
PetSmart Facebook page: www.facebook.com/PetSmart
PetSmart Twitter page: https://twitter.com/PetSmart
